Read this for a second!
This case study focuses on designing a POS system that improves the efficiency of mall parking management, easing the workload of parking attendants while providing a seamless experience for drivers.
The mall parking experience can be stressful for both new and experienced drivers. Navigating the parking lot, finding a suitable space, and managing payments can lead to user frustration, especially during busy hours. The scenario we are addressing involves a beginner driver who faces an unexpected situation that highlights the broader challenges users encounter in a parking lot.
The POS system is designed to help employers streamline parking management, enhance security, and prevent such incidents from escalating.
Imagine stepping into a bustling mall on a weekend, where
Imagine stepping into a bustling mall on a weekend, where
Problem & Obstacles
And here's the problem, and why?
Your friend, a beginner driver, enters the mall parking lot and collects a ticket. After a search, he finds a spot near a cabin section. While attempting to park, he accidentally hits a neighboring car. Panicking at the thought of being caught by the security staff or the car's owner, he decides to leave the parking lot immediately.
This scenario raises a common issue: parking lot incidents can create anxiety for users, and parking attendants may struggle to track and resolve these situations efficiently. The POS system aims to address these issues by simplifying workflows for employees and ensuring incidents are handled with more oversight.
Solution
We're got you!
1 . Automated License Plate Recognition
Upon approaching the exit gate, the system automatically scans and identifies the vehicle's license plate. This eliminates the need for physical tickets and streamlines the exit process.
2 . Integrated Security Management System
The proposed POS system will be integrated with the security management system. In cases like the one involving your friend, the security management system will monitor every moment in the parking area. If the system detects an incident, it will block the access for the involved vehicle from exiting, showing an "Access Denied" status on the POS system. An alert notification will also be sent to all connected POS systems, alerting the employees about the incident.
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Mohamed Shamnad
Dubai, UAE
11:40:01 AM