POS System

Improved mall parking

management for reporting

#Figma

#Figma

#Figma

#ERP

#ERP

#ERP

#Design system

#Design system

#Design system

Case Study

Role

Role

Role

Product Design, UX Research

Product Design, UX Research

Timeline

Timeline

Timeline

3 Weeks

3 Weeks

Industry

Industry

Industry

Vehicle Parking

Vehicle Parking

Tools

Tools

Tools

Figma

Figma

Project Goals

Projects Goal

01.
Understanding

The goal is to deeply understand the pain points of both parking attendants and drivers, particularly beginner drivers who may experience stress in crowded parking lots.

This will help identify gaps in the current system and inform the design of solutions that address real user needs.

02.
The significance & benefits
  • Enhanced Efficiency: Streamlines parking management, reducing waiting times and processing payments faster.

  • Improved Security: Offers real-time incident tracking and monitoring to prevent and manage parking lot issues.

  • Reduced Errors: Minimizes human error in ticketing, payment, and parking spot management

03.
Improve the current experience

By analyzing the limitations of existing systems,

The research aims to develop features that make parking and payment smoother, faster, and more secure, ultimately enhancing both the user and employee experience in mall parking lots.

Project Goals

01.
Understanding

The goal is to deeply understand the pain points of both parking attendants and drivers, particularly beginner drivers who may experience stress in crowded parking lots.

This will help identify gaps in the current system and inform the design of solutions that address real user needs.

02.
The significance & benefits
  • Enhanced Efficiency: Streamlines parking management, reducing waiting times and processing payments faster.

  • Improved Security: Offers real-time incident tracking and monitoring to prevent and manage parking lot issues.

  • Reduced Errors: Minimizes human error in ticketing, payment, and parking spot management

03.
Improve the current experience

By analyzing the limitations of existing systems,

The research aims to develop features that make parking and payment smoother, faster, and more secure, ultimately enhancing both the user and employee experience in mall parking lots.

Issuing ticket screens

Name

Printed vehicle bill

Name

Scanning to pay for parking

Name

Parking fee details

Name

Payment

Name

Issuing ticket screens

Issuing ticket screens

Name